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Open your account under clear terms

Salon Prive BJ, Ultimate Holdem, Football Studio, Cash Rocket and Dice sit under one account framework, and our Terms & Conditions explain how access, wallet use, game rules…

Malaysia account rulesWallet use termsGame round rulesSupport contact path

Jelajah Lobby Read FAQ

Explore the Terms before account access

cuan368 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions set the agreement between you and cuan368 when you create an account, enter the lobby, place game actions, use the wallet or ask support to adjust account records. They apply to account checks, password care, payment details, promotional rules shown inside your

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account, withdrawal checks, game settlement and any service change we publish. Access can depend on your location, age rules, identity checks and other local requirements, and it is available only where local law permits. If a term conflicts with a game rule shown inside a table
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or slot-feature room, the more specific rule for that round may apply. Keep your contact details current so we can reach you about account or term changes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT TERMS

Check contact paths for term questions

Term questions should reach us through channels tied to your account, because our team may need to verify wallet records, game round IDs or login activity before giving a useful reply.

Live chat Use live chat for quick term questions about access, account changes, wallet status or game-round settlement. Keep your account ID ready so we can check the relevant clause and reply with the current wording.

Email support Send email when your term question needs screenshots, payment references or a longer account timeline. We use the message trail to confirm what you asked and which Terms & Conditions version applied.

Account centre Your account centre is the place to update contact details, review security settings and raise change requests linked to the terms. Accurate details help us send account notices without exposing private records elsewhere.

TERM HANDLING

Manage data rights within these terms

Our Terms & Conditions connect account access with how we handle data, cookies, security steps and record retention.

Data collection

The terms explain which account details we request, such as name, contact data, login records and payment references. We use them for account checks, wallet handling, support replies and records tied to game activity.

Cookie use

Cookies help us keep your session active, remember device preferences and detect repeated failed logins. The terms describe this use so you know why certain browser data is linked to account access.

Account security

You are expected to keep passwords private, avoid sharing account access and tell us quickly if something looks wrong. Our terms allow checks when unusual logins, wallet activity or device changes appear.

Record retention

We retain account, wallet and game records for operational, support and legal needs. Retention periods may differ by record type, and we remove or restrict data when it is no longer required.

Change requests

If your name, phone, email or payment detail needs correction, contact us through a verified channel. We may ask for proof before editing records that affect withdrawals, account access or dispute handling.

Term updates

When we amend the Terms & Conditions, the newer version applies from the stated date. If a change affects account use, we aim to place the update where you can read it before continuing.

Explore common Terms and Conditions questions

This FAQ focuses only on the Terms & Conditions for your account, wallet, game activity, data handling and support contact. It is written to help you understand what applies before you join, while you use the lobby, and when you ask us to check a record or account event. Where access or eligibility is mentioned, local law decides whether it is available.

They apply when you create an account, log in, enter a game, use the wallet, contact support or keep using the service after a term update. If you disagree, pause account use and contact us.

The terms cover how payment references, deposit confirmations, failed transfers and withdrawal checks are handled. We may ask for supporting records when a wallet event needs tracing or when account ownership must be verified.

Yes. We may update terms for account security, payment handling, game rules, support processes or legal requirements. The updated version applies from the stated date, so check the terms before continuing account use.

A specific rule shown for Salon Prive BJ, Ultimate Holdem, Football Studio, Cash Rocket, Thunder Fishing, Dice or another title may control that round. The general terms still apply to account and wallet matters.

Contact support from a verified channel and tell us which record is wrong. We may request proof before changing details that affect login access, payment checks, withdrawals or dispute records under the terms.

The terms explain how we collect, use, store and restrict account data. You can ask us to explain stored records, correct inaccurate details or update contact settings through support or the account centre.

Access and eligibility depend on local law and are available where local law permits. If your location, identity checks or account status do not meet the terms, access may be delayed or refused.

Open your account under clear terms

Check contact paths for term questions

Manage data rights within these terms

Data collection

Cookie use

Account security

Record retention

Change requests

Term updates

Explore common Terms and Conditions questions

01 When do the Terms & Conditions apply to my account?

02 How do the terms affect Touch 'n Go, GrabPay, Boost dan FPX?

03 Can the Terms & Conditions change after I join?

04 What happens if a game rule differs from the general terms?

05 How can I ask for a correction to my account records?

06 What data rights are covered by these terms?

07 Is account access available everywhere in Malaysia?

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